Securus Technologies has a suburb track record as a provider of institutional communications platforms to correctional facilities, safety groups, and law enforcement organizations. The currently cater to their 3,400 clients and over 1.2 million inmate populations all throughout North America.
Their communication packages that link inmates with their families are the epitome of what is working in the field, and it is always improving. Phone programs work with Android, iPhones, tablets, and landline telephone systems. The various phone plans include a very popular video program where each caller gets to view each other as they talk, pending having available web cameras at each end of the call.
Also included are collect calls, prepaid calling, inmate debit calling, where the inmate pays from his funds, and direct billing. Jail voicemail, email, and money transfer capability are also available.
Interestingly enough, GTL, a competing company has recently bombarded the airwaves and their ads with false statements of how much more cost effective and how their service is so much better than Securus. The claims that they made were so fallacious, and without merit, it would seem that they are talking from another planet. They quote fake statistics and outright lies in promoting their self-serving campaign of fairy tales.
Consequently, Securus decided to do something about the delirious mantra of stupidity. Securus offered to promote a public challenge where each company could lay out its metrics as far as pricing and servicing capabilities, and a disinterested third party judge would determine who would be telling the truth.
Suddenly, there was nothing but silence coming from GTL and for a few weeks that was the result. Then the other side relinquished and quietly declined to participate in the challenge. Of course, that was just what Securus expected; even there was no apology or retraction from GTL.