What You Need to Know About Securus Technologies

Having a loved one in any of the correctional facilities in the country is not easy. There was a time when even making a simple phone call to someone who had been incarcerated would cost thousands of dollars per month. However, things have been improving steadily over the past three decades. The entry of companies such as Securus Technologies into the sector has completely changed the game, and for the better.

 

Securus Technologies has its headquarters in Dallas, Texas. The company was established in 1986 and has been expanding greatly over the years. They currently operate in more than 2,200 correctional facilities across the country and Canada. They have invested more than $600 million in modern technology to help secure the prison systems, and are doing, even more, to improve the experience of inmates and their families during the incarceration period.

 

One of the most successful initiatives they have been part of was the introduction of the system which controls contraband cell phones in the correctional facilities. They introduced a managed access system that gained a lot of support and approval from the correctional facilities. They acquired Sycon Justice Systems in 2007, which was a move to improve their service delivery. Securus has been slowly transforming how things are done in the correctional facilities. For instance, the introduction of their video monitoring systems and video call services made it possible for people to communicate with their loved ones via video link, without having to go all the way to the facility.

 

The CEO of the company, Rick Smith, states that he is very impressed by how far the company has come regarding improving the experiences that inmates get when they are in the correctional facilities. He adds that they hope to make things much better as they continue interacting with their clients and learning about their needs.

 

You Are the Reason We Continue to Evolve. Thank you.

Securus Technologies is the gold standard for technology in correctional facilities. Their excellent work in providing correctional facility officials and law enforcement the tools required to capture and prevent crimes is astonishing. Equally, providing inmates with technology to communicate with loved one is touching, as many believe jail or prison doesn’t allow outside communication.

 

Various law enforcement officials, correctional facility officials, inmates, and inmates’ families appreciate Securus Technologies’ continued dedication toward public safety and criminal justice. Their affection shows through countless emails and letters thanking us for our services along with advice on making our technology better. We take each letter and email to heart. We won’t be a leading provider without their support. Therefore, we wanted to share some examples of the appreciation we receive that drive us to be better.

 

  • “Securus’ vision continues to impress us. Their approach to evolving technology along with their current assessment will improve investigations and jail security. The tools provided segue nicely with our aggressive mindset during investigations.”

 

  • “Our correctional facility relied on Securus Technologies for over a decade. The continued dedication to public safety and incarceration progression prove why we will continue to use Securus for decades to come.”

 

  • “The investigative tools allow our staff to proceed with investigations involving instances such as harassment, security threats, and community threats. Thank you, Securus.”

 

It is an honor to provide much-needed technology to protect and serve the community and the people within it. With your feedback and our motivation, Securus Technologies will continue as the premier choice for correctional facilities, criminal justice, inmate progression, and public safety.

 

Securus Technologies Rises to the Occasion

Securus Technologies has a suburb track record as a provider of institutional communications platforms to correctional facilities, safety groups, and law enforcement organizations. The currently cater to their 3,400 clients and over 1.2 million inmate populations all throughout North America.

 

Their communication packages that link inmates with their families are the epitome of what is working in the field, and it is always improving. Phone programs work with Android, iPhones, tablets, and landline telephone systems. The various phone plans include a very popular video program where each caller gets to view each other as they talk, pending having available web cameras at each end of the call.

 

Also included are collect calls, prepaid calling, inmate debit calling, where the inmate pays from his funds, and direct billing. Jail voicemail, email, and money transfer capability are also available.

 

Interestingly enough, GTL, a competing company has recently bombarded the airwaves and their ads with false statements of how much more cost effective and how their service is so much better than Securus. The claims that they made were so fallacious, and without merit, it would seem that they are talking from another planet. They quote fake statistics and outright lies in promoting their self-serving campaign of fairy tales.

 

Consequently, Securus decided to do something about the delirious mantra of stupidity. Securus offered to promote a public challenge where each company could lay out its metrics as far as pricing and servicing capabilities, and a disinterested third party judge would determine who would be telling the truth.

 

Suddenly, there was nothing but silence coming from GTL and for a few weeks that was the result. Then the other side relinquished and quietly declined to participate in the challenge. Of course, that was just what Securus expected; even there was no apology or retraction from GTL.